Workshop Scenario

Please think of yourself in the following scenario as you complete this workshop.

After you complete the group project and present your proposal to the other Zoom participants, your instructor asks you to take a moment to reflect on the skills and qualities you think are required to be a successful 24/7 Teach team member.

Your instructor emphasizes that being a 24/7 Superstar means going above and beyond in your role and consistently delivering high-quality work. They highlight the importance of being proactive, taking ownership of your work, and being adaptable to change. Your instructor also stresses the value of having a growth mindset and being open to learning and feedback.

By the end of the lesson, you understand the skills and qualities required to be successful in your role and how your work as a 24/7 Superstar contributes to the company's mission and vision. You're excited to continue developing your skills and making a positive impact as a member of the 24/7 Teach team.

Your next steps are to reflect on how your individual skills and qualities align with the role of a 24/7 Superstar and how you can contribute to the company's mission and vision.

Your objective today is to define what it means to be a 24/7 Superstar and identify the skills and qualities required to succeed in your role.

5.1 Superstar Program

Our Superstar Program is designed to help you become an exceptional member of the 24/7 Teach team, using innovative tools and strategies to increase our offerings' efficiency, effectiveness, and success. 

Your superstar experience begins today and ends in 90, 120, or 180 days from today, depending on your program.

5.2 Superstar Experience

What is a 24/7 Superstar? 

• As a 24/7 Superstar, you embody the company's core beliefs of identifying, developing, and promoting excellence in individuals and organizations. You are committed to experiential learning and strive to create value with the knowledge you gain.

• Your official title will be based on the department you are working in, such as Instructional Design Superstar, which indicates your role in creating effective and accessible educational experiences.

• Throughout the program, you will learn how to be a Superstar in your role and make a difference in the lives of our learners.

5.3 Benefits of completing your 90,120, 180 -day program:

You will receive various benefits from the Superstar experience as a reward for completing your program. These include:

• Permission to list 24/7 Teach as a previous position or company will enhance your professional profile. 

• A letter of recommendation and LinkedIn recommendation.

• Access to the 24/7 Hall of Fame Network

• Invaluable hands-on experience 

5.4 Performance Evaluation

As a 24/7 Team Member and Professional, you will be evaluated and scored on a 100-point scale considering several factors. These include your skills, effort, content knowledge, and habits. Here's a breakdown of what each of these categories involves:

• Communication Skills: Your communication skills will be evaluated based on how effectively you communicate with team members and other stakeholders. Your work product will be assessed based on its quality and the level of skill it demonstrates. Advocacy refers to your ability to advocate for yourself and others, as well as your ability to create, provide, and receive value.

• Putting your Best Effort: Your attendance and participation in team and individual meetings will be evaluated and scored. This includes both in-person and virtual meetings. Your attendance and participation in company-wide meetings will also be assessed and scored. This includes town hall meetings, all-hands meetings, and other company-wide events.

• Content Knowledge: Your usability and effectiveness in applying what you have learned will be evaluated and scored. This includes how well you can use new skills or knowledge in your work and how effectively you can solve problems.

• Evaluation: Your time management and self-regulation will be evaluated and scored. This includes your ability to manage your time effectively, prioritize tasks, and meet deadlines. Active learning and self-motivation reflect your ability to stay engaged in education and to take initiative in your work. 

  Reflection and teaching involve your ability to reflect on your work and learning, as well as your ability to explain feedback to others clearly and constructively.

By evaluating you based on these factors, 24/7 Teach aims to assess your performance as a team member and professional comprehensively. This will help you identify areas where you excel and areas where you may need to focus more attention to grow and develop in your role.

5.5 Superstar Learning Presentation 

Here at 24/7 Teach, we believe that reflection is a critical component of the learning process. It allows you to review your progress, identify strengths and areas for improvement, and integrate new knowledge into your professional practice.

Through the Superstar Learning presentation, you will have the opportunity to showcase your growth as a 24/7 Superstar. This will help you solidify your learning and celebrate your achievements.

5.6 Google Onboarding Tasks

Google Calendar

1. To get started, please log into your 24/7 Teach Google account and locate your Google Calendar.

2. Next, add your start and end dates to your 24/7 Google Calendar and share the appointments with recruitment@247education.org. If you're unsure, remember to verify your end date with your team lead. 
   This will ensure that your team and the recruitment team know your timeline and can plan accordingly.

3. In your Google Calendar entry, please include:

• Your first name, and last name starts Superstar Program starts or ends at 9 am est, today’s date.

• Your first name, last name Superstar Program ends at 9 pm, est, 90 days or 120 from today’s date.

Professional Portfolio

One important aspect of being a 24/7 Superstar is creating a professional portfolio. This portfolio should showcase your work and achievements during your time with the company.

1. To get started, you should create a folder in your 24/7 Google Drive with your name on it and share it with recruitment@247education.org. This folder will serve as your initial portfolio and should be used to store all of your work for the company.

Learning Checkpoint:

Please answer the following question using the learning checkpoint button below.

Why is reflection important in the learning process, and how does the Superstar Learning presentation support it?

Technology Scenario

Click the button to complete a scenario to test your decision-making skills.

Discussion Question:

1. Please answer one of the following questions in the comment section below and interact with learners from around the world.

   • What does it mean to be a 24/7 Superstar, and how does this relate to the mission and vision of 24/7 Teach?

   • What are the most important qualities and skills required to succeed in your official title as a (department) Superstar?

2. Please read and reply to other learners’ answers in the forum by stating if you agree or disagree with their answers and why. Your replies should offer new substantiated ideas or thoughtful questions.