Lesson 6: Zoom Protocols

 

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Workshop Scenario

Now that you understand the expectations as a 24/7 team member, your onboarding instructor invites a guest speaker to share their experience of using Zoom in a professional setting.

The guest speaker is a senior executive at 24/7 Teach and they share their tips and tricks for successful Zoom meetings. They stress the importance of being prepared for the meeting, including having an agenda and any necessary materials, and being punctual. They also emphasize the importance of having good video and audio quality, dressing professionally, and having good etiquette during the meeting, such as not interrupting others and muting yourself when not speaking.

After the presentation, your instructor leads a discussion on the importance of these protocols for 24/7 Teach's virtual meetings. You realize that these protocols not only ensure that the meetings run smoothly but also show respect to your colleagues and contribute to a positive work culture.

As the lesson comes to a close, you feel confident in your ability to effectively participate in Zoom meetings with your 24/7 Teach colleagues and excited to put your new skills into practice. Your next step is to review the Zoom protocols and prepare for your next meeting.

Your objective for today is to demonstrate how to use Zoom by completing a series of onboarding tasks.

6.1 Zoom Protocols

Good communication is essential for any team to function effectively, especially in today's remote work environment. Zoom has become a vital tool for 24/7 Teach, and serves as an effective way to connect and collaborate with team members. As a new member, it’s crucial to understand how to use Zoom effectively. 

Expectations

At 24/7 Teach, we have established Zoom protocols to ensure our team members have a consistent and productive experience when participating in meetings and sessions. It's essential to familiarize yourself with these protocols to ensure you're fully prepared for every Zoom meeting.

If you have not yet downloaded the most up-to-date version of Zoom, please take this time to do so.

The Check-In/Out Process

Our check-in/out process is a simple yet effective way to start and end each meeting. Meetings typically begin with an engaging check-in and check-out question and a self-rating on a scale of 1-10. This process allows us to understand how everyone feels and ensures everyone is present and engaged.

Check-In Question

The Check-In Question is designed to allow each of us to learn about each other on a personal level. This allows us to get to know each other outside of our work.

Check-Out Question

The Check-Out Question assesses your understanding and takeaways from the current meeting.

  • Additionally, we use the phrase "I am Complete" to confirm when someone has finished speaking, which helps prevent interruptions and ensures everyone has an opportunity to speak.

  • We also ask that team members turn on their cameras during Zoom meetings. This helps ensure effective communication, develop personal connections, and maintain professionalism and accountability in a remote community. 

  • We understand that everyone has different home environments, and to respect your privacy, we provide custom 24/7 Zoom backgrounds that you can use during your meetings.

    To access the custom backgrounds, make sure you are signed in to your 24/7 Teach email, and simply click the link below:

    • Choosing a background that reflects your personality and interests can help create a more engaging and productive Zoom experience.

6.2 Zoom Meeting Attendance

Good attendance is crucial for success in any workplace or learning environment, which also applies to virtual meetings. Attending Zoom meetings is not only important for staying up-to-date on team projects and tasks but also for building a strong team culture and maintaining accountability within the team.

Why Attendance Matters

By attending weekly team meetings, you can collaborate with your team members, share progress updates, and address any concerns or questions you may have. 

It's important to note that your attendance at these meetings reflects your commitment to the team and the program. Missing meetings can disrupt the flow of communication and progress and may cause delays or setbacks in team projects. In addition, consistent attendance shows that you are reliable, accountable, and invested in your own personal and professional growth

24/7 Teach is committed to giving learners the opportunity and resources to take ownership of their education, community, and future. Attending Zoom meetings is an important part of this learning process. It allows you to connect with other students, educators, and members, collaborate on projects, and gain valuable insights and feedback. 

So, make sure you prioritize Zoom meeting attendance, and if you need to miss a meeting, communicate with your team leader at least an hour in advance. 

Superstar Development/Mentorship Meetings

The Superstar Development Meeting and Mentorship Meeting are also important opportunities for personal and professional growth, where you can receive valuable feedback and guidance from experienced mentors.

In conclusion, good communication and understanding of how to use Zoom effectively is essential for success in today's remote work environment. By following our Zoom protocols, you can ensure a consistent and productive experience, build stronger connections with your team members, and contribute to the overall success of 24/7 Teach.

Learning Checkpoint

Please answer the following question using the learning checkpoint button below.

  1. What are some of the Zoom protocols that 24/7 Teach has established to ensure a consistent and productive experience for team members?

Company-Wide Meeting Scenario

Click the button below to complete a scenario to test your decision-making skills.

Discussion Question

  1. Please answer the following question in the comment section below and interact with learners from around the world.

    • What are the benefits of attending the Superstar Development/Mentorship Meetings, and how can they contribute to personal and professional growth?

  2. Please read and reply to other learners’ answers in the forum by stating if you agree or disagree with their answers and why. Your replies should offer new substantiated ideas or thoughtful questions.

 
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