(Onboarding Course 3) Module 3: Communication at 24/7 Teach

 

Directions: Please watch the video. As you go through the module, complete all activities.

 

By The End Of This Module, You Will:

  • Identify and explain 24/7 Teach’s four principles of effective communication.

  • Evaluate communication strengths and areas for improvement while using Slack.

  • Learn about Slack and its many benefits.

  • Examine how Slack will enhance your growth as effective communicators and value creators.

  • Discuss how you will improve ineffective communication going forward by using 24/7 Teach’s four principles of communication.

 

3.1 24/7 Teach’s Four Principles of Communication

Effective Communication…

  • fosters a positive and productive work environment

  • contributes to a more dynamic, respectful, and effective workplace.

These Four Principles will enhance your interactions with colleagues and stakeholders.

    • use Slack to reach out promptly with questions and concerns.

    • waiting until the next day causes project delays.

    • respect the time of the other team members

    • if necessary, use Slack to reschedule a meeting- giving your leader at least 1 hour’s notice.

    • be transparent and reliable

    • own your actions and responsibilities

    • if you’re struggling with a task or can’t meet a deadline, use Slack to inform your team leader immediately.

    • by providing feedback

    • is essential for effective communication

    • build trust by at least 3 hours per week providing feedback on the assignments of your colleagues.

 
 

PAUSE & REFLECT

Identify and explain how each of 24/7 Teach’s Four Principles of effective communication, can strengthen your interactions in professional environments.

To answer, complete the form below.



 
 

3.2 Communicating Via Slack

At 24/7 Teach, Slack is our main communication and collaboration tool. Slack organizes conversations by department into channels for various projects that your team may be working on, making it easy to follow and stay updated.

  • Direct messaging

  • File sharing

  • Huddles for quick voice and video chats

    …allow opportunities to quickly ask questions, get feedback, and offer suggestions. Slack keeps us connected and coordinated.

Click on the video below to find out more about Slack.

 

APPLY

Problem: Your 24/7 Teach team has a presentation due on Saturday, and you had planned to use this week to prepare for it. But on Monday, your employer asks you to cover a couple extra shifts. You know there is no way you’ll be able to get everything done and you’re feeling overwhelmed.

Create a Slack post using two of 24/7 Teach’s Four  Principles of Communication that you have learned about in this module to effectively communicate and solve this problem.

To answer, complete the form below.

3.3 Slack and 24/7 Email-Onboarding Tasks

Now that you have a clear understanding of Slack, it’s time to set it up.

Complete the following tasks below.

Slack Tasks

  • Click on the link your mentor provides you to download Slack app on your phone (and other work devices). 

  • Download the Slack app and enable notifications.

  • Add personal information to your Slack profile and

    • upload a picture

    • complete your bio. (Be sure to include your Superstar title.) 

  • Introduce yourself on the Welcome channel. (Click “Browse All Channels” and select the “#Welcome” and “#Announcements” channels to be added.)

  • Use your full name and Superstar title. (Your official title is based on your department: for example, Instructional Design Superstar.)

  • Describe your professional background and goals. 

    Note: If you are not receiving post notifications, go to Notifications and check the box next to “Allow New Messages.” Click here for more information on accessing Slack from IOS devices. 

Email Tasks

  • Send your picture and bio to Human Resources. 

  • Upload your professional photo to your 24/7 Gmail account. 

 
 

Onboarding Task Checklist

Directions: Place a check in each box below after completing the task.

 

MODULE WRAP-UP

Directions: Answer the question, typing your answer in the Comments box below. Then respond to other members’ comments with thoughtful remarks or fresh perspectives.

  1. Produce an example that exhibits how you would make ineffective communication more meaningful and impactful in your daily life.

  2. Read other members’ comments and respond with thoughtful remarks or fresh perspectives.


 
 
 
 

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