Module 5: 24/7 Teach Superstars are Collaborators

Developing as Collaborators by mastering Zoom

 

Directions: Please watch the video. As you go through the module, complete all activities.

By The End Of This Module, You Will:

  • Describe the check-in and check-out process during weekly Zoom sessions.

  • Explain how Zoom features improve online learning and solve common virtual challenges.

  • Set up your 24/7 Teach Zoom account and background.

  • Analyze the benefits of team meetings—collaboration, team building, and feedback—and create a plan to enhance team dynamics and personal growth

 

5.1 Zoom Meeting Protocols

Effective communication is essential for fostering a productive remote work environment. At 24/7 Teach, we use Zoom to connect and collaborate with team members. As a new member, it's important that you become familiar with how to use this tool efficiently

Before you read any further, please download the most recent version of Zoom to your computer.

During Zoom meetings, 24/7 Teach uses a four-step check-in and checkout process to build trust among team members.

 
 

The Check-In/Checkout Process

Directions: Click on each step below to learn its purpose.

 

  • At the beginning and end of each meeting, the team leader asks team members to share a number between 1 and 10 that represents how they are feeling (This is their 'emotional number.')

  • Check-In:

    At the beginning of the meeting: the team leader asks everyone to answer the Question of the Day, such as What’s your favorite movie, and why?, What would be your dream vacation?

    Checkout:

    At the end of the meeting: To assess understanding of the meeting’s discussion, the 24/7 Teach team leader asks a check-out question such as What are three takeaways you have from today's meeting?

  • 24/7 team members say, “I am complete” to signal they have finished talking. This prevents interruptions and ensures everyone has an opportunity to speak.

    • At the beginning and end of each meeting, the team leader will choose one person to complete the check-in or check-out process.

    • This person completes the process, then chooses a second person to share and complete the process; the second person chooses a third after finishing their turn.

    • This process allows different team members to have the opportunity to speak up at meetings.

 
 
 

Knowledge Checkpoint

Directions: Click the button below to assess your knowledge of 24/7 Teach’s group Zoom protocols.

 
 
 
 

5.2 General Zoom Etiquette

At 24/7 Teach, we ask that team members utilize the following tools during every meeting:

  1. Video Cameras

    • Encourage accountability

    • Strengthen personal connections

    • Enhance engagement and focus

  2. Privacy Backgrounds

    • Ensure confidentiality

    • Reduce distractions

    • Promote a professional atmosphere

To help with this, 24/7 Teach provides a selection of Zoom background options.

 
 

Apply

Problem: As you begin your journey at 24/7 Teach, you realize you aren’t sure if you have Zoom downloaded on your computer or mobile device. It has been a long time since you have used Zoom, and are unsure if you are aware of the updates throughout the years.

Directions: Place a check in each box below after completing the task.

 
 

5.3 Zoom Meetings

Group Meetings

At 24/7 Teach, each department holds three weekly Zoom meetings. (See the graphic on the right for more details.)

Attending these meetings offers several benefits:

  • COLLABORATION: Sharing progress updates and addressing questions or concerns.

  • TEAM BUILDING: Fostering trust and reliability among team members through active participation.

  • FEEDBACK: Offering and receiving constructive advice to enhance your work and build professional skills and confidence.

 
24/7 Teach Zoom Meetings. Tuesday and Thursday are optional. Saturday is required.

Superstar Development and Mentorship Meetings

In addition to team meetings, many Superstars will have a weekly one-on-one meeting with their team leader. These sessions are key to professional growth and provide Superstars with the opportunity to:

  • Ask questions

  • Discuss work-related or interpersonal challenges

  • Request feedback and guidance

Note: If you need to miss a meeting, please notify your team leader at least one hour in advance. 

 
 

Pause & Reflect

How do Zoom features enhance online learning and help solve common challenges faced in virtual meetings? Please explain how specific features, such as video, screen sharing, and breakout rooms, contribute to a more effective learning environment.

 
 
 

Module Wrap-Up

Directions: Answer the question, typing your answer in the Comments box below. Then respond to other members’ comments with thoughtful remarks or fresh perspectives.

  1. Think about the three main benefits of attending team meetings: collaboration, team building, and feedback. How would you use these benefits to improve your own professional growth and help strengthen your team? Share specific actions you would take to encourage collaboration, build trust within the team, and make the most of feedback in future meetings.

  2. Read other members’ comments and respond with thoughtful remarks or fresh perspectives.

 
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