Module 7: Feedback

To ensure fairness and accuracy, feedback needs to be rooted in objective observations. Feedback should provide factual, observable evidence rather than opinions or judgements.

Feedback promotes growth and development, suggesting actionable steps that improve performance. (Note: We will define actionable feedback in 7.3.)

Effective feedback is clear and focused, guiding learners to understand what to change or how to change it.

Providing immediate feedback helps learners to quickly understand how to improve, maximizing its relevance and impact.

The feedback giver begins by acknowledging a positive aspect—here, that the content is well-organized and informative.

Ineffective Examples

There were errors on your slides.

The lesson plan section was not very engaging.

Effective Examples

Your presentation slides have numerous spelling errors. The word build is misspelled, as well as the word constructive on the title page.

Your visual design was excellent. All elements were balanced and you had good text to background contrast.

The feedback giver focuses on two critical areas for improvement: quiz questions and interactivity. This gives the designer clear guidance on where they can make changes.

Poor Examples

Make the lesson plans more organized.

Write better.

Good Examples

Ensure that step-by-step instructions are clear and comprehensive.

Include more real-world examples to illustrate how these principles are used.

The feedback giver provides actionable areas to improve, suggesting that the designer add quiz-question examples and interactive elements (such as drag-and-drop and scenario-based questions). This feedback gives the designer tangible items to improve.

Poor Examples

Maybe add more examples or something.

Fix the mistakes.

Good Examples

Rewrite your presentation using active voice for clarity.

Create discussion prompts that encourage learners to reflect on how they can apply these outcomes in their own contexts.

The feedback giver explains why these changes are beneficial, such as increasing learner engagement and making the content visually appealing. This helps the designer understand the rationale behind the suggestions and the positive impact it will have on learners.

Poor Examples:

You need to make sure you spell words correctly.

Use active voice instead of passive voice.

Good Examples:

Correct spelling enhances professionalism and credibility.

Active voice makes your writing more engaging and direct.

The feedback giver ends with positive reinforcement, acknowledging the designer's efforts and expressing confidence that making the suggested improvements will result in a better product. Note: the more explicit you are, the more actionable your feedback will be.

Poor Examples:

You were consistent in your project, great job!

Nice graphics

Good Examples:

Great job on maintaining consistent formatting in your presentation.

Your use of visuals in the presentation helped me understand the concepts.